📜 Privacy Policy
Effective Date: 05-05-2023
Solaris Roofs (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your information.
1. Information We Collect
We may collect the following types of personal information:
Name
Email address
Phone number (including mobile number)
Address
Project-related details
Communication preferences
2. How We Collect Information
We collect information when you:
Fill out a contact form
Request a quote
Call or text us
Subscribe to our promotions or updates
Interact with us on our website or social media
3. How We Use Your Information
Your information is used for:
Providing requested services
Contacting you with quotes, updates, and offers
Sending appointment reminders or service updates via text message
Internal analysis and customer service improvement
4. Text Messaging (SMS/MMS)
By submitting your phone number, you consent to receive SMS messages from Solaris Roofs Inc., including updates, appointment reminders, promotional offers, and service-related communication.
Message frequency may vary. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for more information.
We do not sell or share your mobile number with third parties for marketing purposes.
5. Data Protection
We implement industry-standard security measures to protect your data, including encrypted communications and secure data storage.
6. Third-Party Services
We may use third-party services (e.g., CRM systems, SMS gateways) to support our services. These providers are contractually obligated to protect your data and comply with all applicable privacy laws.
7. Your Rights
You may request:
Access to your data
Correction or deletion of your information
To opt out of marketing communications (including SMS)
Contact us at solomon@solarisroofs.com or call 1-800-314-ROOF (7663) for any inquiries or requests.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website.
